FAQ / TERMS
ABOUT:
DESIGNER & VISION.
My Mum Made It is a future focussed streetwear clothing label that keeps innovation & comfort on a very balanced scale as well as the commitment to continuously discover ways to reduce environmental impact at every stage. The founder and self taught Australian designer, Nyree Leckenby began the label’s foundations inside her Brisbane studio apartment back in 2013 by hand sewing dresses that she made out of thrifted curtains and bed sheets. She decided to call her label ‘My Mum Made It’ so that when people asked where she got her unique dresses from, she could reply with “my mum made it”. The label has since come far from the days where once was just a hobby and evolved seriously into the influential streetwear brand that is well respected and beloved by top models, celebrities and fashion enthusiasts globally.
PRODUCTION.
The establishment of "My Mum Made It Productions" is a story no one would believe in. An accidental encounter online between university students in China and an aspiring fashion designer who dropped out of college that led to the creation of a cross national self managed team of 30+.
Though selling their own clothing items online these students quickly responded to a random request to from Nyree to help her find a good seamstress in China. It was their father, one of many more including friends and other family they would eventually invite to work for them. Today it is a very closely knit high performing team working in a family like environment and operating with ethical and sustainable practices.
Such a unique structure allows MMMI to better control quality, enable full transparency of materials used and adhere to the highest ethical standards.
TERMS OF SALE:
What is the Minimum purchase amount?
$1500 USD.
Do you have to order a minimum quantity per SKU?
There are no limits to how many items can be purchased per SKU.
How do I place an order?
1. Add to cart items from our wholesale store.
2. Place your order. (you will not be charged right away)
3. We will receive notification of your order placement & contact you via the email address on file regarding lead times & payment.
What are your turnaround times after placing an order?
We have a team of in-house seamstresses that will work hard on producing out your order as quickly as possible and quality checking each piece to adhere to the high quality standards of MMMI. The time your order will take to complete depends on volume of the order. We also offer split orders where we can prioritize production and shipment of a certain quantity before completing the remainder of the order. We will work together with you on a solution to the timeline that best suits you as a retailer. If all items are in stock your order will be shipped immediately.
Can I make changes to an order after placing it?
If you need to make any alterations to your order after placing it, you may do so prior to deposit payment. After your order is confirmed and production has commenced, we may not be able to make any further changes.
How do I pay for an order?
Once we have confirmed your order, you will then be able to make payment via bank transfer. If you are unable to make a payment via bank transfer please let us know and we can offer alternate payment methods.
How much will I need to pay?
100% payment on orders under $5000 usd.
50% deposit / 50% balance on orders over $5000 usd.
Shipping:
All orders are shipped directly from our China warehouse and we can ship globally. Shipping from China can either be arranged by your own courier or alternatively we can organize shipping for you and charge this to you as a separate invoice at time of shipment.
Margins:
Our wholesale prices are 50% of our RRP. We recommend selling our designs at our current RRP and in the occasion of sales, discounting no more than 30% off the RRP.
Returns and Exchanges:
In the unfortunate circumstance that any of your items are damaged or faulty, we offer a 30 day time frame after delivery for exchanges or refunds. If you have a change of mind we also offer a 30 day returns period although please note that if this is the case then all returns shipping fee's must be covered by the buyer.
For further queries please contact us at wholesale@mmmi.clothing.